This section contains templates of key documents for our subscribers to review and use in advance. Use these document templates to resolve organizational issues more quickly.

Scanned copies of signed applications are accepted by email sales@kievnet.ua
Application for temporary suspension of services
/registration through your Personal Account/
Submitted by the subscriber no less than 5 days before the planned date of suspension of services.
Application for termination of the contract
/sent to email sales@kievnet.ua/
Submitted by the subscriber no less than 14 days before the planned termination date.
Application for changing the tariff plan
/registration through your Personal Account/
Абонент выбирает самостоятельно в Personal account
The new tariff plan comes into effect on the 1st.