Technical support (around the clock)

Subscriber department: (Mon.-Sat.)

Documents

This section contains templates of key documents for our subscribers to review and use in advance. Use these document templates to resolve organizational issues more quickly.

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Scanned copies of signed applications are accepted by email sales@kievnet.ua

Application for temporary suspension of services

/registration through your Personal Account/

Submitted by the subscriber no less than 5 days before the planned date of suspension of services.

Application for termination of the contract

/sent to email sales@kievnet.ua/

Submitted by the subscriber no less than 14 days before the planned termination date.

Application for changing the tariff plan 

/registration through your Personal Account/

Абонент выбирает самостоятельно  в Personal account  

The new tariff plan comes into effect on the 1st.

Sales department

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